Salter Spiral Stairs unsafe and defective stairs

Not resolved
Customer service
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Salter Spiral stairs sold me defective stairs. They were wobbly and unsafe.

Salter Spiral stairs customer refused to give a refund. Installing the stairs wasn't easy as claims and parts were missing. Salter Spiral stairs customer service were rude and unhelpful. Salter Spiral stairs were not as advertised.

Salter Spiral staircase was WOBBLY, UNSAFE and defective. I will never buy a spiral staircase from Salter Spiral staircase. The installation was hard and not as advertised. Salter Spiral stair customer service did not even want to help with the installation and answering questions.

Parts were MISSING. The package arrived late.

They promised delivery than shipped it late. I will never buy a spiral staircase from them again.

Product or Service Mentioned: Salter Spiral Stairs Staircase.

Reason of review: Damaged or defective.

Company wrote 0 public responses to the review from Aug 25, 2016.

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